Outlet Not Working: Causes & What To Do
A single dead outlet is usually simple to track down. Here's how to narrow down the cause before deciding whether it's a quick fix or something an electrician should look at.
Smoke, fire, or immediate danger? Leave the area and call 911. Do not wait for a quote response. For heat, a burning smell, or repeated electrical problems, stop using the affected equipment and arrange a professional assessment.
Why this usually happens
- A tripped GFCI outlet upstream on the same circuit
- A tripped breaker in the panel
- A loose wire connection inside the outlet
- A worn-out outlet that has failed internally
What to note before you call
Tell us when the issue started, which rooms or equipment are affected, and whether it happens repeatedly. Leave electrical covers in place and do not touch damaged or hot equipment. Do not keep resetting a breaker that trips repeatedly.
When to stop and call a licensed electrician
If an outlet is warm, discolored, or smells burnt, don't plug anything else into it. Turn off the breaker for that circuit if you can identify it safely, and call a licensed electrician.
What not to do
- Don't repeatedly plug things into a dead outlet to “test” it
- Don't remove the outlet cover to look inside
Outlet Not Working — common questions
Why does resetting a GFCI outlet fix outlets in other rooms?
GFCI outlets can protect multiple downstream outlets on the same circuit. One tripped GFCI can cut power to several outlets in other rooms until it's reset.
Should I replace a dead outlet myself?
It's possible for a simple swap, but working inside an energized outlet box carries shock risk, and a dead outlet can also signal a wiring issue further back in the circuit that a DIY swap won't fix.
Related service: All Services →